Recall Department

Kia recalls are service campaigns designed to fix safety or performance problems . Safety is federally regulated by the National Highway Traffic Safety Administration (NHTSA) that reviews claims of excessive risk alongside Kia. Safety recall services fix components carrying an excessive risk in specific conditions. Kia is also vested in excellent vehicle performance. A performance-based recall opens if Kia finds that a component needs to be improved to enhance customer service. All recalls include a maintenance service that improves the cited condition. Drivers should receive a letter of notification with all of the details including where to get no-charge service such as Roper Kia in Joplin, MO.

We welcome during normal hours to speak with a helpful service advisor about your model’s active recalls. Kia owners can also visit the to check for active recalls by entering the 17-digit vehicle identification number (VIN) . The VIN is found on the driver’s door jamb, vehicle registration, and insurance documents.

When a Kia recall service gets issued, drivers should know that the corrective maintenance must be completed at a Kia-authorized dealership such as Roper Kia at no charge to the owner. The owner’s sole cost is the time involved to bring the vehicle to us to complete the service. Although this might be somewhat of a hassle to some drivers, we always recommend getting the recall service as soon as possible to correct the issue. We welcome Kia owners to consider home/office pick-up and delivery for maximum recall service convenience.